Storm damage and insurance claims

When a storm hits, the order matters: protect the house with an emergency tarp, document the damage, then repair or replace. We handle all three, and we respond within 24 hours when the weather allows.

Get my free estimate Call (336) 441-1577

Roof decking exposed and tarped during a tear-off

Signs of storm damage you can see from the ground

Missing, lifted or creased shingles
Dented gutters, vents or flashing
Granules piling up in gutters and downspouts
Water stains on ceilings or walls after a storm
Branches or debris on the roof

Not all storm damage is visible from the ground, and unaddressed damage leads to mold, rotted decking and interior water damage. Most policies also require damage to be reported within a set time, so quick action protects both the house and the claim.

How a storm job goes

Free storm inspection. We inspect the roof and exterior for visible and hidden damage and photograph everything.
Emergency tarping. If the roof is open, we tarp and seal the damaged area as soon as conditions allow, so the inside stays dry while the claim moves.
Insurance claim support. You get the photos and detailed documentation your adjuster needs, and we walk you through the process.
Repair or replacement. Whether it's a few shingles or a full roof, the work is done with the same materials and workmanship warranty as any other job.
Peace of mind. Qualifying systems carry 50-year manufacturer warranties on top of our 10-year workmanship warranty.

Storm work

What storm work looks like.

Photos from several different jobs, not one roof start to finish: roofs dried in with underlayment while the work goes on, the crew tied off on a steep pitch, the yard kept protected, and a finished replacement.

Steep brick gable dried in with underlayment, the installer tied off at the eave

CertainTeed RoofRunner underlayment down across the gable, worked from the ladder at the eave — CertainTeed RoofRunner® underlayment down across the gable, worked from the ladder at the eave

Tarps down over the yard, crew on the roof of a white ranch

Customers on storm work

★★★★★

“I called after 6pm the day of the storm and within 30 minutes the company had returned my call. Their quick response to seal the roof prevented further damage to the interior… The entire roof just looks like it was professionally done. Job well done!”

Greg C. · BBB review, Sep 2026

★★★★★

“Pro Roofing and Exteriors made the whole insurance process simple and stress free. The roof looks great, and the crew was fast and professional. Highly recommend!”

Ilya Fedyainov · Google review

★★★★★

“We had a storm a few months back and it messed up our gutters and knocked off some of the siding and they fixed it right on up. Great and affordable!”

Antonio Vann · Google review

Questions

Good to know before you call.

How quickly can you get here after a storm?

Within 24 hours when the weather allows. We can't guarantee same-day: wet or icy roofs aren't safe to work on. Call as soon as the storm passes and we'll get you on the schedule.

Do I call you or my insurance company first?

Call us first for the inspection so you know what you're dealing with, then open the claim. Our photos and documentation go to your adjuster.

Will my rates go up if I file?

That's a question for your agent; policies differ. We'll give you an honest read on whether the damage is worth a claim.

Do you cover the roof while we wait?

Yes. We put an emergency tarp over the damaged area and seal what we can when we come out, as conditions allow, so the interior stays dry while the claim moves.

Storm damage? Call first, then file.

Free inspection within 24 hours, weather permitting.

Get my free estimate (336) 441-1577